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ZICTA fines Airtel Network

Filed under: Breaking News |

The Zambia Information and Communications Technology Authority (ZICTA) has fined Airtel Networks Zambia for failing to adhere to Section 67(1)(a) of the Information and Communications Technologies Act, No. 15 of 2009, as well as the Quality of Service parameters as outlined in the Quality of Service Guidelines.

This has been necessitated by the recent outages experienced on the Airtel network that affected its subscriber base.

Airtel has since been directed to immediately implement an action plan aimed at resolving the recurring network outages and to strictly adhere to the implementation timelines.

ZICTA Manager Corporate Communications, Hanford Chaaba says the Authority will continue to monitor Airtel’s performance to ensure adherence to the Authority’s decision and the laws governing the sector.


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