The water supply in Lundazi District has been cut after heavy rains caused flooding, which buried the Eastern Water and Sanitation Company (EWSC) Lundazi Water Treatment Plant.
EWSC Assistant Public Relations Officer, Caren Mbewe, says the flooding took yesterday between 04:00 and 07:00 hours, and saw the total submersion of the treatment plant.
In a statement made available to the media Mbewe said the incident led to an instant stop in water production operations, affecting all customers across Lundazi District.
She pointed out that the company has since engaged relevant stakeholders to ensure the situation is resolved as quickly as possible.
Mbewe added that the firm is urgently looking for alternative water sources as a short-term measure to help ease the situation while restoration works continue.
She urged affected residents to remain calm and to ration any water they have stored.
Residents have also been advised to observe proper hygiene and safety measures as they seek alternative water sources during the disruption.
Mbewe has assured the public that updates will be provided as progress is made toward restoring normal water supply.