Sub-Saharan Africa is gaining momentum in the global digital outsourcing industry, with countries across the region seeking to harness their young, digitally skilled populations to capture a growing share of the international market.
From software development and customer support to business and technology services, digital outsourcing is creating opportunities for jobs, skills development and investment.
Industry professionals and economists say Africa’s expanding digital infrastructure and growing pool of talent could position the continent as an increasingly important destination for global companies looking for competitive digital services.
The report explores the opportunities and challenges facing the sector and what Africa needs to do to strengthen its position in the global digital economy.
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