This is what happens at Kanyama clinic in Lusaka

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Kanyama clinic

Early in the morning I wake up to go to the clinic. I arrive at 07hrs and join a queue of people to buy hospital book. I manage to buy a book around 08:30 then am told to join the line of people going for VCT.

I joine and I manage to be tested around 11hrs. From there I carry my book to join the queue of people taking temperature and BP and since this section is mainly managed by student nurses so it takes time. Nevertheless around 12:40 I manage to be checked for BP and Temperature.

Thereafter I am told to join people who are waiting to see the Doctor or whatever he or she is called. Then as I am looking for the bench to sit, the Doctor being waited for leaves for lunch.

The cleaners also come to chase people so that they can clean well during that lunch time. But I’m sick where can I sit? Even though I don’t have appetite to eat but I should atleast eat some.

I check in my pocket but there is no money. I go outside to think whether to go home and never come back or to endure up to 14:00 hrs after all I need medication.

I chose to wait while sitted on the rock licking my lips. 14:00 hrs, I go to continue where I left. I manage to see him around 15:00 hrs. He looks tired and forces me to speak fast so that he attends to others. I know that but before I finish he tells me to go to the lab for scaning.

Ok I pick up my book and when I reach at the lab I am told they are closing. I complain a bit and go home. At night just like any sickness it gets worse but I endure up to morning. 07:00 hrs I am already at the lab waiting. I manage to get the results at 09:00 hrs. Then I take the book back to that Doctor.

I find 2 lines; one from the lab and the other just for first comers. There is tension at the door as to who should enter first. Our tempers are high we need quick services. We exchange words – a patient vs patient.

Nevertheless I manage to go in around 11:00 hrs. He looks at my results. I didnt go for scaning so I am expecting him to ask. He is not bothered he just writes the medication. I go to the window to collect my drugs. Ops!!!! Its a group of people waiting for one lady to attend to them. Mmmmm I wait and finaly around 14:30hrs after lunch my name is called. She packs 2 papers of drugs – panado and brufen. Then he directs me to a pharmacy near by to buy four different types of drugs which the hospital doesnt have. I don’t have money so I just have to go home.

Hopeless I am seated around 19:00 hrs and this guy from nowhere appears on my very own TV and boasting about the development in the health sector. I look at him and confirm with the world map whether I am in Zambia and for sure I am in the capital city.

Then I think” development should start with service delivery. Why cant they put certain services in one room to avoid so many stations. Why should it take 2 days to collect panado and brufen? Why should I buy simple drugs when I am paying huge tax? Sure even a book where to write my government cant provide. Mmmm but am taxed heavily!!!!” My BP shoots.



10 Responses to This is what happens at Kanyama clinic in Lusaka

  1. This happens at almost all government clinics. Some clinical officers like those at one of the defence forces clinic here in Livingstone will first of all arrive late and after that either clean their cars or simply start telling stories about football. Meanwhile the gueue is long and children are crying of both their sickness and hunger. People in public service need to change. They’re not doing us any favours by attending to us whether at clinics, ministry of education offices, ministry of lands offices, etc… etc

    Chi Bwantu
    November 16, 2018 at 2:12 pm

    • Why are there so many people falling ill anyway? And the silly idea of being force to VCT when all you need is to get your bp checked. Go to Livingstone Central Hospital and you’ll be surprised by the absence of people. Almost like the colonial era, isn’t it?

      November 16, 2018 at 8:12 pm

  2. the pic though seems like its not for patients ,,,,,all ladys they have kids and no male is there ………… this guy is a lier ,,,,,the story jst doesnt add up….its not every day clinics will be packed with patients i stay in kanyama …….

    senior citizen
    November 16, 2018 at 8:43 pm

  3. The picture is for visitors that’s is the kanyama ward stay in kanyama but you have never sought medical attention from there.the message is about the quality of service being received not really the picture shown in the article.I have been there.its pathetic there is no malice in the article.try your luck if you think its untrue.

    November 16, 2018 at 10:52 pm

  4. when your leaders are sick they are flown outside the country to go and get treatment coz thy have no confidence in our health system

    November 16, 2018 at 11:03 pm

  5. Too many people doing nothing in Lusaka. Hi back to the land

    November 17, 2018 at 12:04 am

  6. I have been in such a situation too,and I know only those who have experienced it before understands what you went through,there is no development in the health sector everywhere,we cannot ague with some development off course we appreciate what has been done so far,but let the government consider developing clinics and getting more man power,a lot of nurses are being deployed upon finishing, but clinical officers are not and yet they are the ones who needs to see the patients and make a diagnosis/treatment…they should be more man power in clinics..

    November 17, 2018 at 8:35 am

  7. Zambian clinics are pathetic and government really needs to improve the quality of service on them. Do people have to pay high fees at private clinics/hospitals just to ensure they get good quality service? What about those that can’t afford it? Things need to improve drastically instead of someone just going on TV and giving false information. They should even take the time to go round these places before they start bragging about such things and have a heart for the people who put them in office.

    November 17, 2018 at 8:39 am

  8. Those boastful individuals on the TVs are never on the ground, they are fed with wrong information by their Juniors .

    This is so uncalled for.

    November 17, 2018 at 9:09 am

  9. I was also surprised to hear Dr Chilufya boasting that the health sector is doing very well. I stay in Chingola. Three weeks ago I took my wife to the Clinic No.1 in Nchanga North which has been recently refurbished. Out of some 5 drugs that were prescribed, there was none in stock – not even Panadol!! We had to buy them all. This is how efficient our health sector is!!

    November 17, 2018 at 5:53 pm

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Start: 2019-07-01 End: 2019-07-31